Privacy Policy
1. Introduction
This Privacy Policy describes how Ownbase TikTok Pixel App ("we," "our," or "us") collects, uses, and protects your information when you use our Shopify app. Our app helps Shopify merchants configure TikTok pixels to track visitor behavior and send event data to TikTok for advertising purposes. We are committed to protecting your privacy and ensuring GDPR compliance.
🔒 GDPR Compliance: We are fully compliant with the General Data Protection Regulation (GDPR) and only process user data with explicit consent.
2. Information We Collect
We collect the following types of information:
- Shop Information: Basic shop details (domain, email, country, currency)
- Pixel Configuration: Your TikTok pixel settings and preferences
- Usage Data: How you interact with our app
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our TikTok pixel service
- Configure and optimize your pixel tracking
- Send important service updates and notifications
- Improve our app functionality and user experience
4. TikTok Pixel and Visitor Event Data
⚠️ Important: Our app helps Shopify merchants send visitor event data to TikTok for advertising purposes. We configure TikTok pixels on your store that collect visitor behavior data (page views, purchases, etc.) and send this data directly to TikTok's servers.
🔒 Consent-First Approach: We will NOT send any visitor event data to TikTok without explicit consent from the user. All tracking is disabled by default and only activates after proper consent is obtained through your store's consent mechanisms.
How our TikTok pixel service works:
- We configure TikTok pixels on your store to track visitor events
- Visitor event data flows: Your store → TikTok pixel → TikTok servers
- We do NOT store or access the visitor event data ourselves
- Data is sent directly to TikTok for their advertising services
- GDPR compliance required: You must implement consent mechanisms on your store
- We recommend using Shopify's built-in consent management tools
5. Data Sharing and Third Parties
We do not sell, trade, or otherwise transfer your information to third parties, except:
- To TikTok: We share your pixel configuration settings with TikTok to set up tracking
- Visitor event data: Flows directly from your store to TikTok (we don't intercept it)
- When required by law or to protect our rights
- With your explicit consent for any additional data sharing
🔍 Data Flow Clarification: Your store's visitor event data (page views, purchases, etc.) is sent directly to TikTok's servers through the pixel we configure. We act as a configuration service but do not store the actual visitor data.
6. Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission (HTTPS)
- Secure cloud infrastructure (Google Cloud)
- Regular security updates and monitoring
- Limited access to authorized personnel only
7. Data Retention
We retain your information only as long as necessary:
- Active account data: Until you delete your account
- Pixel configuration: Until you remove the pixel
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
9. Contact Us